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Las Vegas┃June 22-25, 2026┃Booth #1544

Your customers aren't filing tickets. They're standing in their garage holding a broken thing.

Meet us at CCW to experience the AI we built for those situations.

Request an invite

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Exclusive Side Event

CCW Las Vegas  ·  June 2026

For every customer left on hold

Join us off the strip at Wreck Room,
followed by an iconic dinner at the Golden Steer

Request an invite

THE EVENING

An outlet for everything that's broken

Imagine sitting on hold while your device sits broken in front of you.

The wait is long, the problem is urgent, and when you finally get through, the agent has no idea how to diagnose what is physically in front of you. It is a pain you know as a consumer, and one you deal with on the backend every day as a support leader.

We want to give that frustration somewhere to go, and are inviting a small group of CX and support leaders to join us for a private evening at Wreck Room, where you will take a baseball bat to the devices and systems behind some of the worst support experiences out there, followed by dinner at the Golden Steer, one of the most iconic steakhouses in Las Vegas since the Rat Pack days.

Request a meeting
CCW-LV-2026-wreck room

There is no other space at CCW dedicated to physical product support leaders, and this evening is where that community comes together

rage room - stop1

Stop 1: Wreck room

Las Vegas's best wreck room. Smash old and broken technology, release some frustration, and arrive at dinner feeling significantly better about everything. All tech is recycled.
rage room - stop 2

Stop 2: The Golden Steer

A Las Vegas institution since the Rat Pack days. We'll be in the private mob room and you will enjoy legendary steaks and great cocktails along with an atmosphere that doesn't exist on the strip.

Mavenoid is the AI-powered product support platform purpose-built for manufacturers of physical products.

Meet Mavenoid at CCW to learn more about why our purpose-built multimodal AI helps manufacturers of physical products receive higher self-service resolution, helping brands:

  • Achieve fewer unnecessary replacements, returns, and field dispatches.
  • Lower BPO spend, with per-minute and per-contact costs driven directly down.
  • Increase capacity to absorb product launches and seasonal spikes without adding headcount.
  • Retain agents in hard-to-staff technical support roles.
  • Lower risk of rushed, incorrect advice on safety-critical or warranty-sensitive issues.
  • Support lower-margin and long-tail products.
  • Scale globally across every market, language, and product line.

THE PLAN

An evening worth clearing your calendar for

5:30 PM - Departure from Caesars Forum

Our chartered bus picks up the group. Snacks and a welcome drink on board.

6:00 PM - Wreck room

Gear up, grab a sledgehammer, and take it out on the technology that's been failing customers for decades.

6:45 PM - Bus to the Golden Steer

A short ride off the strip to one of Las Vegas's most storied restaurants.

7:00 PM - Dinner at the Golden Steer

The kind of dinner that actually makes a trip to Vegas worthwhile.

9:00 PM - Return to Caesars Forum

You'll make it in time if you're heading to the CCW party.

Venue

📍 Caesars Forum, Las Vegas

Join us at Caesars Forum, a cutting-edge conference center located in the heart of the iconic Las Vegas Strip and directly connected to the entertainment capital's most vibrant attractions.

This dynamic destination is celebrated for its unparalleled connectivity, state-of-the-art technology, and seamless access to world-class hospitality. Featuring the world's largest pillarless ballrooms and connected via sky bridge to over 8,500 hotel rooms, the venue offers an inspiring and energizing environment — ideal for breakthrough conversations, strategic connections, and industry-defining moments.

 

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Ready to smash something?

Seats are limited. If you're a CX or support leader attending CCW Las Vegas, we'd love to have you along.

EXCLUSIVE SIDE EVENT  ·  BY INVITATION

For every customer left on hold.

A private wreck room experience and dinner with Mavenoid. Take a sledgehammer to the technology that's been failing customers for decades, then settle in for steaks at the Golden Steer, a Las Vegas institution since the Rat Pack days.

✓   Wreck Room 
✓   The Golden Steer
✓   Chartered transport

See the side event ↗
CCW-LV-2026-wreck room