Support for physical products is entering a new chapter where multimodal AI changes how issues are understood and resolved. By combining text, images, video, and voice, teams can reduce friction, improve accuracy, and deliver faster resolution for complex support scenarios.
At this Product Support Summit, leaders will explore how multimodal AI is being applied in practice, when it delivers the most value, and how human expertise complements AI in more complex cases. Expect real examples, practical frameworks, and customer stories that show how leading teams are building support experiences that scale.
