Monika Lindblom
Head of AI & Data Office at Dometic
Speak, See, Solve: Multimodal AI for real-world support
Stockholm, June 25, 13:30 - 18:00
Smarter support starts here
Come for the content. Stay for the gorgeous Stockholm views. Leave inspired.
Join us for an afternoon of inspiration and insight into the future of product support, featuring expert talks, live demos, and candid conversations on deploying Voice and Visual AI.
Connect with peers, explore hands-on experiences, and discover how leading teams are scaling smarter support. Then unwind on the rooftop terrace with a cocktail and a slice of pizza from our brick oven.
Speakers
Gintautas Miliauskas
Cofounder and CEO at Mavenoid
Courtney Goodsell
Head of Product Marketing at Mavenoid
... Additional speaker to be revealed
More speakers coming soon
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Team Member Name
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Agenda
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13:30 - Welcome refreshments
Pick up your badge, grab a coffee or cold drink, and connect with Product Support peers. Explore the demo area and meet the Mavenoid team ahead of an afternoon of insight, inspiration and action.
14:00 - Keynote: AI that Resolves: Why Voice + Visual is the Future of Product Support
Kick off with a bold vision for how support is evolving. Learn why voice is finally ready for resolution, how multimodal AI changes the game for physical product support, and why agentic AI is the scalable, safe alternative to uncontrolled LLMs.
14:30 - Fireside chat: Inside Enterprise AI - What it really takes to Deploy
In this candid conversation, we explore what it really takes to get AI from concept to implementation inside a large organization. From navigating procurement and legal to identifying the right use case - this is the playbook users wish they had.
15:00 - Refreshment break
Stretch your legs and grab a coffee.
15:15 - Customer Spotlight: Scaling with Voice & Visual at Broan-NuTone
See how Broan-NuTone redefined their customer support operations using Mavenoid. From reducing abandonment to improving self-service rates, discover how Voice and Visual automation created measurable outcomes.
15:30 - Showcase: Real-time Resolution with Multimodal AI
See how Mavenoid's AI assistant combines contextual awareness,step-by-step visualizing and agentic reasoning to guide users to a solution in real time.
15:45 - Keynote: Voice of the Future - Real Conversations, Real Resolution
We close with a forward-looking view: why multimodal AI is the new standard for support, how Voice is finally viable and how brands that embrace agentic control now will lead in CX.
16:00 - Terrace time
Step out onto the terrace for relaxed activities and casual networking. Enjoy great cocktails, pizza directly from our brick oven, and enjoy the unbeatable view.
Venue
📍 Klarabergsviadukten 63, 111 64 Stockholm
Join us at Mavenoid HQ in the United Spaces Waterfront building, just a one-minute walk from Stockholm Central Station.
This dynamic and creative space is designed for connection and inspiration, with unbeatable views of City Hall and Norrmälarstrand from the rooftop terrace.
The terrace is the perfect setting for our post-event reception, featuring casual networking, an open bar, and fresh slices from our private brick oven pizza station.