By 2027, the global consumer electronics industry is expected to be worth a staggering $989 billion. From TVs and tablets to digital cameras and drones, consumer electronics demand is sky-high—and so is competition.
As players in a crowded market, consumer electronic brands compete on price, quality, and product features. To stay competitive, brands must offer a seamless CX and best-in-class support, or risk negative impacts on brand reputation and customer retention.
In this guide, learn proven strategies for providing exceptional consumer electronics support and solutions that reduce operational costs and drive revenue.